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Graphics Interchange Format  |  1998-10-01  |  41.6 KB  |  456x399  |  4-bit (16 colors)
   ocr: LEKGIE er Pulser Aphications Lansorver s * MXR 6 audraces cerver - - o - - % * & - ANNE a ASDER cles ASONT MELSSNAPNNS LATOM SECERESEE Nor MPNCNK NAAE Ss - - 4 Sn cal Sistema canter 2008 AgMy 0529 A * BXSNXCHUKeENR esetns opagns Po Senies ntormc Database Figure 2 Telephone calls to Sanwa cail center associates are fed from Aspect's Call Center: System 200R. Versatility's Teleservice/lelesales and OpenTel: software present a GUI interface snowing, cus tomer iformation ard anow the associate to autanttatically, recard transactions: detween agertt and customer. The Teleservice/elesales software r ...